Membership renewal
The annual fee is the final CAD amount, including applicable taxes. No additional tax is added. Membership refund requests are reviewed individually by CPSWDC. Cancelling renewal does not automatically issue a refund. Contact CPSWDC with your membership or invoice reference. Paid memberships use annual subscriptions and renew automatically unless canceled. Members can cancel automatic renewal through Manage membership; access normally continues to the end of the current paid period. A free website account provides Guest access and is separate from the four paid membership categories.
Workshop cancellation and refund requests
Each workshop sets its cancellation, refund, transfer and absence rules in its published terms, which are retained with your registration. Contact CPSWDC with your registration reference to request assistance. Cancellation and payment refund are separate actions: a full refund revokes registration; a partial refund does not cancel attendance unless staff also cancel it.
Course purchases
Course refund eligibility may depend on timing, delivery status, administrative cancellation, and the final CPSWDC policy published for the offering. Refunds are not represented as automatic in this development version.
Canceled or changed offerings
If CPSWDC cancels an offering or makes a material schedule change, affected participants will receive instructions through the dashboard and configured email channel.
Requesting help
Use the contact form for billing or course assistance. Never send payment card information by email or through the contact form.
Last updated: August 30, 2026 · Contact information pending.